Booking Policies & Information

✨ What to Expect

  • £20 non-refundable deposit required (deducted from final total)
  • No-shows incur a £15 fee + deposit forfeiture
  • Same-day cancellations incur fees
  • Booking confirmation within 24 hours
  • Payment verification via WhatsApp

⏱️ Late Arrival Policy

  • 15-minute grace period
  • 20+ minutes late: £10 late fee
  • 30+ minutes: appointment cancelled

🧴 Hair Drop-off Instructions

  • Drop hair 5 days before appointment
  • Late drop-off: £10/day or reschedule
  • Include name, date, time & service
  • Tracked delivery recommended

🧴 Lace Requirement For Appointment

  • For a flawless, natural-look install, thinner lace gives the best results
  • Badly dye-stained lace cannot be used
  • Swiss and HD laces provide the most natural blend
  • Choose lace based on your skin tone:
    • Caucasian or light skin: Transparent/HD lace
    • Light brown or darker skin: Light brown lace

🚫 House Rules

  • No plus-one policy
  • Appointment locked after confirmation

Book Your Appointment

Secure your spot

You’ll receive a confirmation via email.